Intuit
“Intuit built a beautiful moat: 100 million customers who trust them with their most sensitive financial data, locked into workflows so deep that switching feels like changing your Social Security number. The company that turned tax preparation into a subscription business and small business accounting into a platform now faces the delicious irony that their 'Intuit Intelligence' AI initiative — the thing meant to cement their dominance — is teaching customers that maybe financial software shouldn't require a finance degree to operate.”