Starbucks Corporation
“Starbucks built the most successful third-place empire in history — 38,000 locations where humans pay $6 for coffee that costs 60 cents to make, purely for the privilege of sitting somewhere that isn't home or work. It's a masterclass in monetizing loneliness and Wi-Fi access that would make any SaaS founder weep with envy. The problem is that the 'third place' is increasingly a home office with better coffee delivery apps, and the barista-customer connection they've monetized for 50 years turns out to be exactly the kind of routine social interaction that people are happily automating away.”